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What is Flesh’s return policy?
We want to make sure everybody is happy with their Flesh. If you want to return an item, you can do so within 30 days of purchase. You will be refunded in full to your original form of payment. Please note, your original shipping charges are not refunded.
How do I place a return?
It’s as simple as 1, 2,3:
Pack the item(s) securely in the original product packaging, if possible. All items must be returned in good condition to ensure that you receive credit. Make sure you enclose the top portion of the original receipt. (If you lost your pack slip, please include your order number in a piece of paper.)
Send the return package to the following address (you can use the label provided on the front of your receipt):
4638 E. Shelby Drive
Memphis, TN 38118-7424
Package should be shipped pre-paid through a traceable method like UPS or Insured Parcel Post. Please note: Shipping and Handling costs, gift box costs and other charges are non-refundable. We cannot accept COD deliveries.
How long does it take to process a return?
It takes 10 days to process a return, and depending on your financial institution, 3-5 business days for the refund to take place.
I received the wrong product or the wrong shade, what do I do?
Contact us immediately at firstname.lastname@example.org.
How do I return or exchange an item purchased with Afterpay?
Afterpay returns work like any other return. Keep in mind, Flesh will be refunding AfterPay and as soon as the refund is processed it will appear as a credit into your Afterpay online account. Have more questions about Afterpay returns? Go to help.afterpay.com.